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The Plumber is Here Team

What to Do When Your Water Heater Leaks: When to Call a Plumber

Waking up to a puddle of water near your water heater can start your day off on the wrong foot. A leaking water heater is more than a nuisance; it disrupts your daily routine and poses potential risks to your home and safety. 


Don't let the sight of a leaking water heater send you into a panic. The issue can range from a simple fix to something that needs more attention. Either way, being equipped with the right knowledge is key to tackling the problem smoothly and efficiently. 

This guide offers clear, useful tips on what to do when a water heater leaks to help you manage such situations.


Repairman hand are fixing broken water heater


Why Does a Water Heater Leak?


Even the most reliable tankless water heaters can encounter issues, one of the most common being unexpected leaks. These disruptions can significantly compromise your home's comfort and can lead to costly repairs if not addressed swiftly. Leaks in water heaters can arise from various factors, which are critical to identify for timely rectification.

Below, we explore several reasons why your water heater might start leaking.


  • Corrosion. The accumulation of minerals and sediment can lead to corrosion inside the tank, compromising its integrity and leading to leaks.

  • Excessive Pressure. When pressure builds excessively within the tank due to a faulty valve or closed heat-out pipe, it can force water to leak out as a safety mechanism.

  • Loose Connections. Over time, the fittings and connections, such as the cold water inlet pipe, might loosen, allowing water to escape around these junctions.

  • Aging Unit. Like any appliance, water heaters have a lifespan; as they age, components can fail, leading to water leaks.


What Are the Signs of a Faulty Water Heater?


Identifying the early warning signs of a faulty water heater is crucial to address potential issues before they escalate into more serious problems. Here are some key indicators that your water heater may need attention:


  • Unusual noises such as banging, creaking, or knocking coming from the tank.

  • Insufficient hot water or drastic changes in water temperature during use.

  • Visible rust or corrosion on the tank exterior or in the water itself.

  • Frequent water pooling or consistent dampness around the base of the heater.

  • A noticeable increase in utility bills may indicate inefficiency or leaks.


What to Do When a Water Heater Leaks


Step 1: Stay Calm


Handling emergency situations with composure allows you to think clearly and act properly. Stay calm and focus on systematically addressing the water leak.


Step 2: Find the Source of the Leak


To manage a leak effectively, pinpointing its origin is crucial. Thoroughly examine your water heater, using paper towels to trace back to where the moisture starts, which could indicate the trouble spot.


Step 3: Turn Off the Water Supply


Turn off the water supply to prevent further leaking. Locate and turn the cold water shut-off valve to the off position, cutting off the flow of water into the tank and stopping the leak from continuing.


Step 4: Turn Off the Power Supply


Safety first—shut off the power supply to your water heater to prevent electrical hazards or potential damage to the heating elements. For electric water heaters, turn off the appropriate circuit breaker in the electrical panel. If you have a gas water heater, turn off the gas valve to stop the gas supply.


Step 5: Drain the Water Tank


Draining the tank prevents the leak from causing water damage around the area and reduces the pressure inside the water heater, which can aid in fixing the leak. Connect a hose to the drain valve and direct the water to a suitable drain.


Step 6: Fix the Leak or Call a Plumber


After identifying and understanding the various reasons why your water heater might be leaking, it’s essential to know how to respond effectively to these issues and when to call a plumber. Here are the primary steps you should take when you discover a water heater leak to help you manage the situation efficiently and safely.


  • Check All the Connections. Tighten any loose fittings or connections you find at the cold water inlet, hot water outlet, or any connection points.

  • Inspect Drain Valves. Ensure the drain valve is completely closed. If it continues to drip, try tightening it with a wrench, but be careful not to overtighten.

  • Examine the Washers and Gaskets. Replace any worn-out washers or gaskets on connection points that are leaking.

  • Adjust the Pressure Relief Valve. If there's leaking from the pressure relief valve, it might be set too high. Try reducing the pressure slightly to see if it stops the leak.


If, after trying these fixes, the problem persists, or if you are uncertain about how to proceed safely, it is highly recommended to call a professional plumber. They have the expertise to diagnose complex issues and ensure repairs are conducted safely and effectively.


What Are the Types of Water Heater Leaks?


Identifying different kinds of water heater leaks is essential for applying the correct repair methods and can help prevent further complications. Water heater leaks can be categorized typically by their location on the unit—the top, the bottom, or the connections leading into or out of the heater. 


Each area presents unique challenges and will likely necessitate distinct responses to mend the issue effectively. Familiarizing yourself with these types helps in quick diagnostics and enacting swift measures to minimize potential water damage and restore functionality to your water system.


Top-of-the-Tank Leak Sources


If you're wondering what to do when your water heater leaks from the top, identifying specific components responsible for the leakage is essential. Here are typical leak sources found at the top of water heaters and how to address them.


Cold Water Supply Valve


This valve controls the flow of cold water into your water heater. A malfunction or loose component can cause continuous dripping or unexpected gushes of water, leading to excessive water consumption and potential water damage.


Temperature Pressure Relief Valve


Designed as a critical safety feature, the temperature pressure relief valve reduces excess pressure within the tank. If this valve becomes faulty, not only is there a risk of leaking but also a potential hazard due to the buildup of excessive pressure.


Overflow Pipe


The overflow pipe is connected to the temperature pressure relief valve and guides excess water away safely. Visible signs of leakage here can indicate an underlying issue with the valve itself or with the water temperature settings.


Hot Water Outlet


The hot water outlet channels heated water out of the tank. Issues at this point often involve degraded seals or corroded pipe fittings, which can disrupt the hot water supply and lead to water leaking around these connections.


Bottom-of-the-Tank Leak Sources


If you're noticing a puddle of water under your water heater, it could be indicative of a bottom tank leak. Understanding what to do when a water heater leaks from the bottomis crucial, as these leaks can be indicative of more severe issues. Here are the specific components that could be the source of these leaks, along with how to address them:


Drain Valve


A critical component for routine maintenance and flushing of the sediment collection, the drain valve can become a source of leaks if not tightly secured or if its washer wears out. Ensuring this valve is operational and secure can prevent leakage and facilitate easy sediment removal without complications.


Sediment Build-Up


Regular water heater maintenance includes flushing out gallons of water to remove sediment that naturally accumulates at the bottom of the tank. If neglected, the sediment can cause corrosion and leaks, highlighting the importance of routine checks and cleaning.


Internal Tank Leak


Internal leaks within the water heater tank might suggest severe damage or failure over time. This situation often necessitates contacting professional plumbers for a comprehensive evaluation and possibly a complete water heater replacement.


FAQs


Is It Common for Water Heaters to Leak?


While not a daily occurrence, leaks do happen and are one of the most common water heater issues that require attention. Regular checks and routine maintenance can greatly reduce their frequency.


Should a Leaking Water Heater Be Considered a Plumbing Emergency?


Yes, especially if the leak is significant. Leaks can quickly lead to water damage, which can be very expensive to repair. Prompt, professional assistance ensures that leaks are handled efficiently and your system is restored to normal functionality.


How Can You Best Prevent Leaks in Water Heaters?


Preventive maintenance is key. Regularly scheduled inspections and proactively addressing small issues can prevent them from turning into larger, more costly repairs. This includes checking the anode rod, pressure relief valve, and all connections, as well as performing regular tank flushes to remove sediment buildup.


Worrying About What to Do When Hot Water Heater Leaks? The Plumber is Here to Help


Understanding the nuances of water heater operation and maintenance can safeguard your home against sudden leaks and related inconveniences. If you find a leaky water heater overwhelming, reach out to 'The Plumber is Here.'


Our skilled plumbing technicians specialize in comprehensive repair and replacement services, ensuring not only the resolution of immediate issues but also future stability. We're committed to keeping your water heater in optimal condition, minimizing disruptions and enhancing energy efficiency. 


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